Refund and Cancellation Policy

We want your experience to be a satisfying one. The following rules apply to refund and cancellation requests:

• You can request a full refund within [refund period] of the purchase date, provided you have accessed no more than [percentage]% of the content.

• Fees are not refunded after the refund period ends, after a certificate is issued, or after attending [number] live sessions.

• A consultation appointment can be cancelled or rescheduled free of charge at least [number of hours] hours before the scheduled time.

• If we cancel or postpone a program, you may choose between transferring to an alternative date or program, or a full refund.

• Refunds are returned to the original payment method within [period] business days; non-refundable payment gateway fees may be deducted.